Management Review · PR-003

Quarterly · monthly performance dashboard · annual closure & audit-prep

AK
Ali Khan
Tenant admin
Last meeting
29 Apr
Quarterly · 7 decisions, 4 open actions
Next due
29 Jul
Quarterly · 3 months ± 14d cadence
Open actions
5
Across all open meetings

Meeting history

Quarterly + monthly + annual closure

2026-04-29
quarterly
Attendees: Director, QM, Ops, Tech
7 decisions recorded · 4 open actions
minuted
2026-04-01
monthly
Attendees: Director, QM
2 decisions recorded · 1 open actions
minuted
2026-03-04
monthly
Attendees: Director, QM
3 decisions recorded · 0 open actions
minuted
2026-01-28
quarterly
Attendees: Director, QM, Ops, Tech
9 decisions recorded · 0 open actions
minuted

Standing agenda

Per PR-003 §Standing agenda

  1. 1.
    Action review
    Open actions from prior meeting; status, owner, delivery.
  2. 2.
    MCS-readiness score
    Current Anvul score + 5 components. Anything < 80 discussed.
  3. 3.
    NCR review
    Total opened/closed, MTTC, HIGH-severity, repeat-cause patterns.
  4. 4.
    Customer feedback
    Satisfaction scores, complaints register, RECC/HIES escalations.
  5. 5.
    Internal audit findings
    Quarterly audit + Inspector retrospective. Open Majors tracked.
  6. 6.
    Process performance
    Survey-to-signoff, Inspector first-pass rate, install-to-commission.
  7. 7.
    Engineer competence
    Re-certs in next 90d, training completed, skills gaps.
  8. 8.
    Supplier performance
    Subcontractors, materials, HP fault rates.
  9. 9.
    Resource adequacy
    Headcount, vehicles, equipment, insurance currency.
  10. 10.
    Regulatory horizon
    MCS / RECC / HIES / Building Regs / F-Gas changes published.
  11. 11.
    Continuous improvement
    Suggestions from team, customers, suppliers; projects in flight.
  12. 12.
    Decisions & actions
    Owners, success criteria, due dates. Tracked next meeting.

Anvul auto-prepares the data

Every standing-agenda item is supported by data drawn from the Anvul tenant portal: readiness score (`/audit`), NCR register (`/registers/ncrs`), F-Gas logbook (`/registers/fgas`), engineer roster (`/seats`), document register (`/registers/documents`). The QM walks into the meeting with a single export PDF; discussion is grounded in evidence.